Home Care Team – Collens Health Care

COLLENS HOME CARE TEAM

The Collens Healthcare team has carefully sourced, trained, and built up a team of trusted, fully qualified home care assistants. These home care assistants offer one-on-one care and support to our clients living in their own homes across Wiltshire.

RECRUITMENT :

We know the success of what we do depends on the quality of our team and so we have a rigorous recruitment policy which ensures that each care team candidate undergoes a thorough security vetting process.

OUR RECRUITMENT PROCESS INCLUDES :

A detailed interview by a suitably trained member of the senior management team
2 reference checks (all references are checked as to their validity)
Eligible to work in the UK.
Driving licence preferable
DBS checked
Care experience will be useful but not always necessary as we provide full training.

TRAINING :

Once recruited each carer undergoes a full induction training programme specifically designed for carers working in the home.

THE CORRECT MATCH :

Matching the correct carer to a client and their particular needs is crucial to the success of our service. This relationship is at the heart of what we do at Collens Healthcare. We take the time to access our client’s needs so that we can make an appropriate match with one of our dedicated home care assistants.

SUPERVISION :

Once assigned to a client, our experienced care managers closely supervise each carer and client contract. Along with placing regular phone calls to our client or to our client’s point of contact such as a family member or friend, our care managers make regular home care visits to ensure all is going well. One of the services that many of our clients and their families find comforting, is the fact that we also offer a 24 hour on call emergency contact service, should it ever be needed.

COLLENS HEALTH CARE OFFICE LOCATIONS :

Collens Healthcare Ltd Brinkworth Business Centre Brinkworth House, Chippenham SN15 5DF