At Collens Healthcare, our Clinical Governance team has implemented rigorous infection control policies and procedures to keep both our clients and staff safe during the COVID-19 pandemic. You can trust that our Home Care Team is equipped with proper training and Personal Protective Equipment to ensure the safety of all parties involved.

Our care team is highly vigilant and strictly follows all standard infection control precautions, such as physical distancing, hand washing, and wearing face coverings within 2 meters of all clients. Our infection control measures have been highly effective in safeguarding our clients in the comfort of their own homes.

We understand that this is a worrying time for everyone, especially our elderly clients. To provide additional support, Alone has established a helpline for older persons concerned about COVID-19. The helpline is available from Monday to Friday, 8am-8pm, by calling 0818 222 024. Additionally, the HSE website contains valuable information on coronavirus prevention at https://www2.hse.ie/coronavirus/.

In summary, we are taking NO CHANCES and have implemented robust procedures to ensure the safety of all our clients and staff. We are well-prepared to face these challenging times and are working diligently to prioritize your safety in all our services.

We hope you find this information helpful.

Best regards,

The Management Team at Collens Healthcare Ltd